Turning data chaos into actionable insights - the power of Journey AI

Tackling data chaos to measure and optimize Brand Performance

Register now for our webinar on February 13, 7 pm (CET)

In this webinar you'll learn how Journey AI can help you:

Are you overwhelmed by unstructured data but missing out on valuable insights? You’re not alone. In fact, 80% of business data is unstructured, and only 18% of companies are successfully leveraging it. These hidden insights could be the key to optimizing your brand’s performance.

In this webinar, we’ll show how you can uncover hidden potential in your data sources such as VoC, Web Analytics, and Surveys, and use Journey AI along with the right software to generate valuable real-time insights.

Join us for this session and stay ahead of the competition by making your data work smarter!

Your speaker

Johannes Wicht

Johannes Wicht

Head of Customer Success, cxomni

About cxomni

cxomni was founded as a start-up in Munich in 2015 and quickly developed into a thought leader for customer journey management. With cxomni, customer-centric companies can collaboratively identify relevant customer insights, visualize them in the context of the journey and orchestrate corresponding needs and requirements for the responsible stakeholders. With cxomni’s comprehensive SaaS tool suite, journeys can be designed, mapped and managed and products and services can be developed and optimized according to CX and UX.

Overview

Customer Journey Mapping

Collaborate across teams to create customer journeys

Customer Journey Management

Merge your journey maps with a framework designed for your company

Customer Journey Analytics

Connect data sources with your customer journeys and touchpoints

Customer Journey Orchestration

Distribute relevant insights and trigger actions – continuously and automatically

Success Story

Generali Switzerland's Customer Journey Management

Overview

cxomni Journey Mapping Tool

A Customer Journey Mapping tool for best in class experiences.

cxomni Journey Mapping Framework

Your toolbox for a standardized CX/UX taxonomy

cxomni Journey Analytics

Connect all data sources at Touchpoints and Customer Journeys

cxomni Actions Manager

Orchestrate insights on requirements and recommendations for action

Playbook

Introduction of a holistic Journey Management Framework

Overview

cxomni Blog

Everything you need to know about Customer Journey Management and Customer Experience

CX Expert Webinars & Events

Learn more about our upcoming events, webcasts and webinars

Best Practice Downloads

Informative guides, whitepapers and case studies to download

CX Expert Webcast

Achieving Excellence through Journey Management

Overview

Why cxomni?

cxomni was founded as a start-up in Munich and is a thought leader for Customer Journey Management

Jobs & Career

Become part of a dynamic start-up

Information Security & Data Protection

Information security & data protection are key elements of cxomni platform

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