Whitepaper: Successfully implementing CX Management
This whitepaper provides you with over 20 pages of practical tips on how to overcome silo boundaries within your organization and implement Customer Experience Management sustainably.
Because it’s time for sustainable Customer Experience Management: Many managers and IT executives find themselves in the dilemma of lacking silo-breaking, holistic approaches.
We report from the field on the ten most common mistakes in customer experience management and give you tips on how to avoid them.
Interested? Download our whitepaper now for free.
T H E C O M P A N Y ’ S C X B R A I N
COMPANY
Overview
Collaborate across teams to create customer journeys
Merge your journey maps with a framework designed for your company
Connect data sources with your customer journeys and touchpoints
Distribute relevant insights and trigger actions – continuously and automatically
Overview
Your toolbox for a standardized CX/UX taxonomy
Connect all data sources at Touchpoints and Customer Journeys
Orchestrate insights on requirements and recommendations for action
Overview
Overview
cxomni was founded as a start-up in Munich and is a thought leader for Customer Journey Management
Become part of a dynamic start-up
Information security & data protection are key elements of cxomni platform