-
21. June 2024 From Customer Experience to Change Experience with Journey ManagementIn this article, Human Business Architect Katja Busch explains how companies can use Customer Journey...
-
12. January 2024 5 Practical Tips for the Successful Implementation of a Journey Management FrameworkImplementing Journey Management software is a holistic IT project that should be well planned. We...
-
10. May 2023 cxomni featuring Forrester: Expert Webcast on Journey Management FrameworksWolfgang Weber, CEO and founder of cxomni, and Joana de Quintanilha, Vice President and Principal...
-
15. March 2023 Playbook: Introduction of a holistic Journey Management FrameworkPlaybook Download How to manage complex CX projects! With this Journey Management Playbook, you'll lay...
-
28. July 2022 Forrester names cxomni as a leader in Customer Journey Mapping PlatformsAs a German startup, cxomni made it into the leader category this time with its...
-
21. June 2022 Expert Interview: UX or CX – The Customer Journey mattersThe cxomni Academy in conversation with Hannes Robier, CEO of the UX design agency youspi....
-
18. May 2022 Case Study LV 1871: Database-related Customer Journey MappingRead how Munich-based life insurance LV 1871 integrates customer experience into its corporate strategy and...
-
21. February 2022 Customer Journey Mapping GuideIn this guideline you will find everything you need to get started with the Customer...
-
6. October 2021 From Journey Mapping to CX ManagementWhat about your customer experience? Are you still visualizing or already managing? The journey map...
